you've got questions

We've Got Answers To Your Questions

Wellness Service FAQs

What is a Registered Dietitian?
A Registered Dietitian (RD or PDt) is a regulated health professional who is passionate about the potential of food to enhance lives and improve health. Dietitians translate the science of nutrition into terms you can understand, without fads or gimmicks. They collaborate with you to embrace food, to understand it, and to enjoy it.

Dietitians, just like engineers and doctors, are accountable to provincial regulatory bodies for the highest standards of education and ethics. To use the title Registered Dietitian (RD), dietitians must be registered with the dietetic regulatory body in the province in which they practice.  Dietitians undergo comprehensive and rigorous training, both on the job and in university. Dietitians are held accountable to the highest standards of education and ethics, which means we look beyond fads and gimmicks to deliver reliable, life-changing advice.
Do I need a referral?
No, anyone is able to book an initial assessment without a referral.

We are also happy to work with and provide recommendations to the rest of your healthcare team, at your request, regardless of whether you had a referral from another practitioner or chose to self-refer.
Do you accept clients from across Canada?

Yes! I have virtual nutrition counselling available across Canada. I am currently accepting clients in the following provinces and territories:

  • Yukon Territory
  • British Columbia
  • Ontario
  • New Brunswick
  • Nova Scotia
  • Northwest Territories
  • Nunavut

If you are looking for Registered Dietitian services in another province, please feel free to reach out and our team will be happy to find a colleague in your area to help you out.

What is the difference between a Registered Dietitian and a Nutritionist, Wholistic Nutritionist, or Nutrition Coach?

A Registered Dietitian (RD or PDt) is a regulated health professional just like physiotherapists, doctors, and nurses. In order to be registered with the College of Dietitians of Ontario, Joline had to:

  • Earn an accredited Bachelor of Science in Food and Nutrition
  • Complete a one-year internship
  • Pass the Canadian Dietetic Registration Exam (CDRE)
  • Pass the College of Dietitian Jurisprudence Exam every 5 years
  • And must hold professional liability insurance

However, many nutritionist titles (including nutritionist, wholistic nutritionist, and nutrition coach) are not regulated titles in Canada. While some nutritionists may have some nutrition education, there is no legislated minimum level or length of education, minimum standards of care, or public protection requirements to use the title 'nutritionist'. It is important that individuals accessing services from a nutritionist, wholistic Nutritionist, or Nutrition Coach inquire about the education of their chosen nutritionist.

Are your services covered by my employers health insurance plan?

Services offered by Registered Dietitians (RD) may be covered by your employer's extended health benefits plan. However, the allied health professionals covered within an individual policy varies from employer to employer.  

It is recommended that you reach out to your benefits provider to see if Registered Dietitians are covered under 1) your allied health coverage, or 2) through your healthcare spending account.

All information required to submit a health claim to your insurance benefits provider will be provided on your receipt. We do not direct bill insurance at this time.

We can confirm that the following employers have RD coverage as part of their benefits plans:

  • Solvest Inc.
  • Kobayashi & Zedda Architects Ltd.
  • Kwanlin Dun First Nation Government

Since most health benefits providers have the option for Dietitian coverage, we also have resources to help you advocate to have Dietitian services added to your plan.

Please reach out for more information.

Do you direct bill insurance providers?
Not at this time. However, all information required to submit a health claim to your insurance benefits provider will be included on your receipt.
What are my payment options?

If you are a nutrition counseling client:

  • most of our client's pay by e-transfer
  • VISA debit & credit card payments are available
  • we do not accept cash at this time

If you are with a business or organization:

  • VISA debit & credit card payments are available
  • cheques can be made payable to 'Sunrise Nutrition'
  • Note - we prefer direct deposit for on-going contracts
2 women leaning against door opening of coffee shop smiling and waiving at the camera
get in touch

We're Here To Support Your Individual Needs

Thank you, We'll be in touch soon!
Oops! Something went wrong while submitting the form. PLEASE TRY AGAIN.

Meal Plan FAQs

What is a Meal Kit?

Meal kits are meal planning and prep made easy. Each meal kit includes a recipe and the raw ingredients, in exact amounts, to create that recipe. Each recipe is available as 2, 4, or 8 portions to meet all household needs.

What kind of Meal Plans do you offer?

All of our meal kits are designed by a Registered Dietitian to be nutritionally balanced. They each include grains/ starches, protein, and a hot vegetable or salad. We have meal kits with both animal- and plant-based protein.

Where do you source your ingredients from?

Sunrise Nutrition is committed to balancing cost to community members, nutrition, quality, supporting-local, and sustainability. We source ingredients from a variety of places including larger food distributors, and local farmers and producers such as Yukon Grain Farms, Cold Snap Chippery, and others.

Do you offer options for portion sizes?

Yes, each of our meal kit options are available as 2, 4, or 8 portions.

Can I customize my meals or choose from specific recipes?

You bet! Each week you will receive a reminder to select your menu/ recipes for the upcoming week. Once you login you can adjust the number of meals you’d like, the portion options for those meals, your nutrition requirements, and the recipes you’d like to try that week.

Is there a minimum order requirement?

No! Different households have different needs, so there are no minimum order requirements for our meal kits.

What is the pricing structure for your meal kits?

We know different households have different budgets. In order to keep our kits as affordable and our prices as inclusive as possible, we price each kit based on the ingredient-cost for that recipe and portion size. This is why each recipe + portion combo is priced differently. We also believe in transparency, so you can make an informed decision about which kit is best for you. You will find the price of your favourite options clearly displayed on our ordering page, when you make your menu selections.

Can I skip weeks or pause my subscription?

Absolutely! Each week you will receive a reminder to select your menu/ recipes for the upcoming week. Once you login to your account you also have the ability to skip a week or pause your subscription for as long as you’d like.

What happens if I forget to select my menu choices?

If you have not selected your menu, and you have not skipped a week or paused your subscription, a menu selection will be made for you from the available options that week. We will provide the same number of kits, in the same portion options you have previously selected.  If you have provided nutrition requirements (such as lactose-free, allergies, etc.) we will be sure to provide you with options that meet these requirements. It is important to note that you may receive menu options you have not tried before, as our menu/ availability may change week to week.

What is the delivery area and schedule?

We are only offering pick-up at this time.